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home | Credit Mgr's Letter | Credit Mgr's Letter Archives

Credit Mgr's Letter continued

Displaying Matches 47 thru 54 of 54 Found. BACK

Collection System Improves Productivity
"We were handling delinquent accounts with a manual card system, and it was limiting our growth," says Joseph Higham II, assistant vice president of t . . . keep reading

Twice-a-Year Billing
"We provide pension administration to companies throughout the United States. Our work for them is done annually. However, we bill clients one-half th . . . keep reading

Are You a Cash Flow Expert?
In most businesses--but especially small ones--three or four departments are responsible for creating a sustained cash flow. "Sales, Operations, Shipping and Accounting all play a part," says John Conroy, a cash flow expert from West Haven, Connecticut. . . . keep reading

Accessing Customers' Customers' Money With Joint Checks
A spell of wet weather and some permit delays had slowed a major construction project to a crawl, and now one contractor was delinquent on the payment . . . keep reading

The Sales Approach to Collections
It was one evening in 1995, two years after she had joined Afni, Inc. (Bloomington, Ill.) as training director, that Debra Ciskey listened in on one young collector's efforts to get somewhere with an irate debtor. "First, he let the man vent his anger," recalls Ciskey, who is now director of Global Organizational Learning Development for the nationwide outsourcer of call center services. "Then, using empathy and a little humor--without making light of the situation--he convinced him that . . . keep reading

'We Give Credit to Anybody'
No credit applications, no credit limits, and no guarantees of any kind? What's going on here? It's the wild and woolly world of construction contractor supply where the key tactic in credit management may be laying the groundwork for liening the property if the customer doesn't pay. And it's a model for up-front collections management whatever your industry. . . . keep reading

Too Good to Be True
This credit manager has an advantage we'd all envy: an owner/boss who also runs Sales and who listens to her concerns. But even with that edge she's been caught with her receivables up. It happened when one slick customer figured out a way of looking like a prompt pay when they were only a partial pay. . . . keep reading

Collection Management--Leaving Nothing to Chance
Customers thinking they can slip by without paying this supplier on time have another think coming. They'll find themselves dealing with an organization with no blind spots, no loose ends and nothing left to chance. That's the payoff of really well-thought-out accounts receivable standing operating policies. . . . keep reading

Displaying Matches 47 thru 54 of 54 Found BACK

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