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home | Sample Articles

Sample Articles from this site

Here are a few sample articles to give you an idea of the kinds of things you'll find in the Subscribers Area of this site.

These articles are reprinted as they originally appeared in the members only section of this site.

Is this a Consumer Debt or a Business Debt?
James Moore purchased computer equipment from ABC Electronics for the grocery store he had operated for almost his entire life. Repeated illnesses forced him to close the store, however, and he was unable to make payments and finally defaulted. ABC wrote him three letters and then referred the matter to a collection agency. The agency called Moore at his place of business several times, and each time they got a recorded message. Then, after a search at the county clerk's office turned up Moore's home address, the agency began placing calls to his home. After the fourth call, Moore consulted an attorney and instituted a suit against the agency for violation of the Fair Debt Collection Practices Act. Moore charged that the telephone calls constituted an abuse of debt collection practices and that since he was an individual doing business as a trade name, he should be covered under the Fair Debt Collection Practices Act. The agency argued that Moore was a business debtor, and that therefore the transaction was not a consumer transaction and should not be covered under the FDCPA. Who is right? . . . keep reading
The Preventive Management System of Collections
"If you can identify the specific collector skill performance levels prior to the end results, you can change the end results before they occur," says Roger Willis, a principal with Willis Associates . . . keep reading
Practical Tips For Writing Effective Credit & Collection Letters
Writers of any business correspondence have to know how to influence others to see their point of view. The key in credit letter writing is that the letters must be especially well-written since they . . . keep reading
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