Feature Articles


Home \| Forum \| Tell a Friend \| Text Size \| Search \| Member Area

Gain immediate access to all our articles, features, how-to's, discussion group, archives plus. Click here for details.

About this Site
Collection Gurus
Sample Articles
Subscribe Today

Feature Articles
Checklists
Collection Management
Collection Stats
Collection Tips
Construction Credit
Consumer Credit Mgmt
Credit Cards
Credit Mgr's Letter
Credit Procedures
Download Library
FDCPA
Forum
Legal Issues
Member Profiles
Most Popular
Negotiations
Outside the Box
Press Releases
Site Map
Telephone Collection
Tip of the Week

Affiliate Program
Article Index
Contact Us
Help
Tell a Friend
Text Size
Your Account

Books & Special Reports
Product Department

Our Guarantee
Privacy Policy
Terms of Use

Find this here and more!
· Checklists
· Collection Forum
· Downloads
· Templates
· Credit Apps
· Legal info
· Collection Resources
· Collection Strategies
· Discussion Group
· Bankruptcy Strategies
· Much, Much More!

home | Feature Articles

Feature Articles

Find the latest feature articles here!

We generally post new articles a couple of times a week, and most of them can be found right here. Click on any headline below to find the full article.

And be sure to click the 'view more articles' link at the bottom of the page to read articles you may have missed.

Nine Key Skills to Look For in Great Collectors: How to Hire and Train a Collections Staff
By Robert Holt

Aggressive hard-hitting collectors have been favorites for years, but... You have just been selected to open a new collection department office. What type of individual would make a good collector? Someone aggressive, right? A real go-getting, hard hitter that will collect all of the money--and quickly. I submit that this is precisely not the type of person needed. . . . keep reading

Recent Forum Posts

• good interview Qs for hiring collectors?

• Metrics for in-house Collectors?

• Caller ID in collections?

• Missing one of the "Seven Key Traits of Top Collectors" - Is that an Achilles' Heal for Collectors?

• Receivable Meeting format?

• When to place accounts for collection?

• Collection Settlements

Here's what our members are saying ...

"What a great resource! This is the perfect place to refer our customers who have collection problems so they can improve their collections. I figure if we can help them collect faster, they can pay us faster and order more product."

William C. Edgar, CCE
Director of Credit
Zippo Manufacturing

"I can't believe I didn't find out about your site sooner."

"It was exactly what I was looking for."

Jim P.
Hot Springs, AR

"The first item I found in your download library made my subscription worthwhile. I'm definitely renewing!"

John A.
Kerrville, TX

"Your site saved the day for me. The video tutorial helped me quickly and solve a problem I've been struggling with for a year.

Robert K.
London, UK

"I can't say enough about how valuable your site has been to our business. The articles and especially the free downloads really are great."

Victor O.
Seattle, WA