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Tip of the Week Archives
Every week we email a free tip, technique, or strategy about doing business on the web. The tips are short, to the point, and cover a wide range of subjects. To sign up for the tip of the week, use the sign-up form on the right. We value your right to privacy, and we will never sell or share your email address with others, nor will ever send you spam. Unsubscribe instructions are included with every tip.
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Collections: Focus on the PICTURE!
Collectors need to sound professional on the phone. One way to get them to do so is to focus on the word "PICTURE." P = Pitch. Collectors should use a lower rather than a higher pitched voic . . .
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Here's what our members are saying ...
"What a great resource! This is the perfect place to refer our customers who have collection problems so they can improve their collections.
I figure if we can help them collect faster, they can pay us faster and order more product."
William C. Edgar, CCE
Director of Credit
Zippo Manufacturing
"I can't believe I didn't find out about your site sooner."
"It was exactly what I was looking for."
Jim P.
Hot Springs, AR
"The first item I found in your download library made my subscription worthwhile. I'm definitely renewing!"
John A.
Kerrville, TX
"Your site saved the day for me. The video tutorial helped me quickly and solve a problem I've been struggling with for a year.
Robert K.
London, UK
"I can't say enough about how valuable your site has been to our business. The articles and especially the free downloads really are great."
Victor O.
Seattle, WA
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