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home | Credit Mgr's Letter | Credit Mgr's Letter Archives

Credit Mgr's Letter continued

Displaying Matches 32 thru 46 of 54 Found. BACK NEXT

The Telephone and the Computer--A Powerful Combination for Collections
Customer information--current, complete, and conveniently available right at your fingertips--is one key to successful collections. Another is a metho . . . keep reading

Your Collections "Service"
Credit is a service you offer your customers. What about collections? That's a service too, according to Ralph J. Rimualdo, who is vice president . . . keep reading

That Was a Close Call
"It can be difficult to explain why a close call went against a customer," says Michael Dennis, well known credit consultant, lecturer, and credit pra . . . keep reading

Collecting by Type
by Abe WalkingBear Sanchez
When it comes to delinquents, there are three types of customers, two of which also have subtypes. It is necessary to understanding what "type" a cust . . . keep reading

A Simple Collection System That Works
The distributor customers of Hampshire Chemical Corp. (Lexington, Massachusetts), wait until they receive their invoices from Hampshire before they bi . . . keep reading

Breach of Peace
"I know we've had a lot of rain, and I'm sorry you lost a big account. But I've got problems too. You're a thousand dollars behind on the two new mowe . . . keep reading

Collection Letters Get Through
What are your chances of reaching a debtor on the phone first try? Just about nil, according to Joseph Volpe, president of Credit America, Inc. (Phila . . . keep reading

Reduce Delinquencies With Collection Software
Your collection performance depends on the accuracy of the information provided by your credit management system. But relying on a manual system to ke . . . keep reading

Turning Doubts Into Dollars
Everyone knows it's hard to collect from relatives. And when that relative is Uncle Sam, you've got a problem that the usual collection tactics won't . . . keep reading

Everyone on the Same Page
"While we are not totally a service company, the products we sell are often comingled with other suppliers', and identification problems are obvious. . . . keep reading

A Follow-up on Guarantees, Corporate ...
"An important fact needs to be pointed out concerning the topic of corporate guaranties. "It is misleading to believe that one corporation has the . . . keep reading

What's in a Name?
Fraud prevention: several keys tipped off this credit veteran that something was wrong with the order. Find out what the clues were. . . . keep reading

Listen to Your Hunch
"After getting stung a few times, our credit department took it as a matter of pride to identify the bustout before extending credit. To do so require . . . keep reading

When to Use an Attorney Rather Than a Collection Agency
There are several situations in which an attorney can better suit a creditor's collection needs than a collection agency can: If you need to see . . . keep reading

A Thoughtful Approach to Third-Party Selection
Would you purchase and install an expensive piece of machinery and expect employees to operate it without training and instruction? Of course not. . . . keep reading

Displaying Matches 32 thru 46 of 54 Found BACK NEXT

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