IACC Agency Certification Program Celebrates 10 Years

http://www.collectionforum.com

September 1, 2010

FOR IMMEDIATE RELEASE

MINNEAPOLIS, Sept. 1, 2010

The International Association of Commercial Collectors, Inc. (IACC) Board of Directors is pleased to announce the 10th anniversary of its IACC Agency Certification Program. Offering members another step in quality assurance, obtaining this objective, third-party designation demonstrates an agency?s commitment to compliance and the highest standard of operations.

In August 2000, after three years of discussion with members and careful development, the IACC Board of Directors introduced the program, offering IACC members the chance to demonstrate their devotion to quality collection services.

"Far from being a simple marketing tool, a designation in name only, certification offers creditors substantive evidence of an agency's compliance with the highest standards in the industry," said Louis Figueroa, president of Credit Decisions International, Inc. in Elk Grove Village, Ill., IACC member and one of the first agencies to be certified through the program.

While meeting the membership requirements for IACC indicates that an agency is self-committed to quality, taking the additional step of attaining IACC certification indicates that a third-party has reviewed the agency's operations and that the agency meets or exceeds the program's standard operational guidelines.

Another important aspect of the IACC Agency Certification Program is that it is ongoing. Members must provide documentation on an annual basis supporting the program's various requirements to maintain their certified status.

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"There was value from both the standpoint of marketing and internal operations. It was a no brainer for us, we knew the value was there and realized that value as soon as we could," said Tom Haag, president of State Collection Service, Inc. in Madison, Wis., IACC member and also one of the first to receive the certification.

In celebration of this 10-year mark, IACC would like to recognize all of the currently certified agencies who have worked hard to reach and maintain this designation. Congratulations to the following:

The Bessenbacher Co.
Kansas City, Mo.
www.bessenbacher.com

Cedar Financial
Calabasas, Calif.
www.cedarfinancial.com

Commercial Collection Corp. of NY
Tonawanda, N.Y.
http://www.commercialcollection.com

Credit Decisions International Ltd.
Elk Grove Village, Ill.
www.creditdecisions.com

Johnson, Morgan & White
Boca Raton, Fla.
www.jmandw.com

Joseph, Mann & Creed
Shaker Heights, Ohio
www.jmcbiz.com

McCarthy, Burgess & Wolff
Cleveland
www.mbandw.com

Priority Credit Recovery Inc.
Edmonton, AB, Canada
www.prioritycredit.ca

PRO Consulting Services, Inc.
Houston
www.proconsrv.com

Randall & Richards, Inc.
Tucson, Ariz.
www.rrcollections.com

Ross, Stuart & Dawson, Inc.
Auburn Hills, Mich.
www.rsdcollects.com

State Collection Service, Inc.
Madison, Wisc.
www.statecollectionservice.com

Windham Professionals, Inc.
Salem, N.H.
www.windhampros.com

To find how your agency can work toward this designation, e-mail iacc@commercialcollector.com or call +1(952) 925-0760