Title / Description 
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*Order Shipped - No Credit App Recd*
| This letter can be used if you find that you have shipped to an account prior to receiving a credit application. |
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*Unacceptable PO Terms*
| This letter can be used when a customer submits a purchase order with terms that differ from your terms. |
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*New order approved-marginal acc't*
| This letter can be used when you decided to ship to a marginal account, but want to remind them that they've paid slowly and continued open account is dependant on them paying more promptly. |
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*Warning to Irregular-paying Acc't*
| This letter can be used if you notice that a customer is paying you more slowly than other suppliers it has. |
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*Order shipped Despite Arrears*
| This letter can be used when a valued customer is past due and you've shipped another order. |
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*Order Held Pending Shipment*
| This letter can be used when a customer is far enough behind in payments that you take the significant step of holding a new order. |
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*Involuntary Bankruptcy Considered*
| This letter can be used when you are getting no response from a customer about a significantly past due balance and have reached the conclusion that things are so bad that you are seriously considering filing an involuntary bankruptcy petition against the account. |
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*Qs for Atty for Creditor Committee*
| This is a letter to send to an attorney you might retain on a creditor's committee. |
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*Confirmation of Verbal Agreement*
| This letter can be used when you want to confirm a verbal commitment you received from a customer about a payment plan or agreement. |
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*Reminder of Promise to Pay*
| This letter can be used if a customer promised payment on a specific day but that payment has not, as yet, been received. |
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*Prior Problem Acc't Re-Established*
| This letter can be used when you have a prior problem customer that you have decided to re-establish on open terms. |
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*New acc't opened - Details Noted*
| This letter can be used when you open up a new account that you suspect will be a slow paying or risky account. |
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*Poor History - Try COD Terms*
| This letter can be used when you want to reestablish an account with a prior poor credit history with your firm. In this case, the letter requests COD. |
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*Foreign Account Open Terms*
| This letter can be used when you are setting up a foreign account and are able to extend open terms. |
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*Reopen an Acc't - Old Item Due*
| This letter can be used in a situation when an account wants to begin doing business with you again under open terms, but still has an old order left unpaid. |
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