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Most Popular Articles on this site
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The list shows the most widely read articles on this site.
- How to Overcome Five Common Obstacles to Getting Paid
Bad debtors often have a method to their badness. Once you figure out what it is, you can get them to reform their ways and pay your company on time.
Here are five types of late-paying customers--and some strategies for getting them to speed up payment. . . .
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- You and Your Collection Agency - Protect Yourself by Asking These 14 Questions
Mike Lawrence
If you are like most credit grantors, you are constantly bombarded with solicitations from collection agencies. Most use slick and very convincing pre . . .
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- Heading Off Collection Problems - A Four-Step Process to Balance Bad Debts
"Bad debt is like a utility bill," says the credit director of a New York City-based music and book club. "That is, if you want a 'zero' utility bill, you have to accept an office with no light. Then, you can't get any work done. However, if you use too much light, your utility bill is too high and you can't make a profit." The key, then, is to decide how much bad debt is tolerable to operate your business properly. . . .
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- The Commercial Collection Agency Association Elects a New Council
The CCAA Council is the governing body of the CCAA. The following individuals were installed as the new CCAA Council at the recently concluded CLLA Midwestern meeting, held in Chicago: . . .
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- IACC Agency Certification Program Celebrates 10 Years
September 1, 2010
The International Association of Commercial Collectors, Inc. (IACC) Board of Directors is pleased to announce the 10th anniversary of its IACC Agency Certification Program. Offering members another step in quality assurance, obtaining this objective, third-party designation demonstrates an agency?s commitment to compliance and the highest standard of operations. . . .
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- The Whimpy Syndrome
By Lynn Van Berkel CCP, CPC, April 2010
I have always equated the process of credit and collection with Whimpy's line from the Popeye cartoon, "I'll gladly pay you Tuesday for a burger I can have today." Whether it is food, auto parts, or plumbing and heating supplies, the challenges of handling accounts receivable are the same. As sure as Tuesday will come, the payments do not always follow. And in this economy, even if customers are willing to pay, they are facing challenges of their own. . . .
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- Working with OCAs
February 15, 2010
Credit and collections being what they are, even with the best credit management procedures in place, some accounts are going to go past due. It's also likely that, at some point, you'll need the services of a professional collection agency.
This article is designed to provide you with basic information you need to know before you turn your accounts over to an outside collection agency for handling. . . .
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- Quicker Payments, Better Service
Customers of one West Coast utility have several opportunities to pay their bills:
They receive the regular monthly bill.
Ten working days later, . . .
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- ACA International Announces Change at Chief Executive Officer
November 16, 2010
The ACA International Executive Committee today announced that it will not renew the employment contract of Rozanne M. Andersen as Chief Executive Officer of ACA International.
Effective immediately, ACA Chief Operating Officer Ted Smith will assume leadership responsibilities for the organization. The ACA Executive Committee has commissioned a national search for a new Chief Executive Officer. . . .
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- Customizing Collections
When delinquent customers hear from this credit manager, it must be like hearing their own consciences talking. He knows what they've done before, what they're doing now, and what they're capable of doing. How can you ignore--or try to mislead--someone like that? . . .
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- Credit & Collection Managers closely watch the sluggish U.S. Economy
November 22, 2010
Woodland Hills, CA -- With the national employment rate stuck at 9.6 percent (14.8 unemployed Americans) and the U.S economy growing at an anemic two percent annual rate in the third quarter, Caine & Weiner, an international provider of accounts receivable management solutions, surveyed businesses in every major industry to determine how the uncertain economy was affecting their cash flow. . . .
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- 'We Give Credit to Anybody'
No credit applications, no credit limits, and no guarantees of any kind? What's going on here? It's the wild and woolly world of construction contractor supply where the key tactic in credit management may be laying the groundwork for liening the property if the customer doesn't pay. And it's a model for up-front collections management whatever your industry. . . .
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- Collection Management--Leaving Nothing to Chance
Customers thinking they can slip by without paying this supplier on time have another think coming. They'll find themselves dealing with an organization with no blind spots, no loose ends and nothing left to chance. That's the payoff of really well-thought-out accounts receivable standing operating policies. . . .
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- Play a Role in Rehabilitation
It's obvious that the consumer credit counseling process works best when creditors play their part. Experts agree that this part includes:
Making a . . .
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- Screening Out Collection Problems
Start-up technology hardware and software firms make up most of the client base of High Tech Connect (HTC), a nationwide marketing and public relation . . .
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- Commercial Collection Agency Section Announces New Officers and Council Members
July 2010
Meg Scotty of Brennan & Clark, Ltd, Villa Park, IL, has been elected Chair of the Commercial Collection Agency Association during annual elections hel . . .
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- Press Release: ACA International Responds to CNN's "Almighty Debt" Program
October 22, 2010
ACA International, the leading voice for debt collection, applauds CNN's "Almighty Debt:" A Black in America program for its insightful look at the financial challenges facing the African American community.
The following is a statement from ACA International Chief Executive Officer Rozanne M. Andersen. . . .
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- Collaborative Solutions-The Real Art of the Deal
Barry Elms
Much has been written on the subject of negotiations. Books, tapes, and seminars abound, offering strategies, tactics, and gambits to help us all beco . . .
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- FDCPA -- Collecting From Consumers At Work
The Fair Debt Collection Practices Act has been in effect for over 15 years, so you would think most collectors would be doing it all by the book, rig . . .
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- U.S. HOUSE PASSES ACA-SUPPORTED GRAMM-LEACH-BLILEY REFORMS
April 14, 2010
Today the U.S. House of Representatives passed H.R. 3506 by voice vote on the Suspension Calendar, creating a positive step forward for the credit and collection industry. Sponsored by Representatives Erik Paulsen (R-MN) and Dennis Moore (D-KS), H.R. 3506 would eliminate unnecessary paperwork requirements under the Gramm-Leach-Bliley Act (GLBA). . . .
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Displaying 41 thru 60 of 295 Found Back Next
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