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Six Guidelines for Improving Cash Flow With a Telephone Collections Program

Remember when credit analysis was the primary focus of credit management? "That's all changed now," contends one New Jersey credit manager. "Today, credit professionals are under a lot of pressure from their companies to improve cash flow, and this is where their new focus is." And what's the best way to improve cash flow? His preference is the telephone. And he contends that anyone seeking to establish an effective telephone collections program should keep six major points in mind: . . . (to read the remainder of this article, please log in below.)
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