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Does This Action By An Agency Fall Under The FDCPA?

Betty Clark was "flabbergasted," as she put it, when the store called to tell her that her check had bounced. Why, she'd never had such a thing happen before. Would she come right down with the cash to cover the check? they wanted to know. Well, of course she would. She certainly didn't want a reputation for that. This case study examines a situation in which a debtor bounces a check, breaks a promise to make it good, then ignores collection efforts by both the store she wrote it to; and then an agency hired to follow up. she claimed their letter-writing was too aggressive and they were violating her rights under the Fair Debt Collection Practices Act, treating her like a criminal. So she sued them. Can she collect? . . . (to read the remainder of this article, please log in below.)
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