Home | Forum | Tell a Friend | Text Size | Search | Member Area
A Bonus Plan for Collectors

A veteran of 23 years in credit work, Dorothy Siegel has spent the last nine years as credit manager of Fast Memory, Inc. She is a member of the southern California chapter of the NACM, and her specialty is reconciliation of major accounts 120 days or more past due. This "Point of View" column by Dorothy looks at how she structured a bonus system to incentivize collectors to tackle their older past due items that were oustanding because of pricing errors, duplicate shipments, incorrect purchase orders, or other disputes.
  • How large the bonuses are
  • What the results of the program have been
  • What the risks are, but what control mechanisms she put in place to mitigate those risks
. . . (to read the remainder of this article, please log in below.)
The resource you have requested is available only to current members.

If you are a current member, log in using the form below. If you are not a member, we invite you to view the subscriber benefits at Membership Benefits



Remember my ID on this computer
Forgotten Password?
If you are a current member and have forgotten your password, enter your email address below, and your password will be emailed to you.
Send Password
Your email address:

If your membership has expired and you wish to renew, visit the Membership Benefits Page.

Membership Has Its Advantages
Membership has its advantages

A subscription to gets you instant access to:

  • Collection Letters in our easy-to-use download section that you can start to use today to begin tackling all your thorny collection issues

  • Expert advice from from the leading experts on all aspects of collections

  • Downloadable checklists to help you manage your collections

  • Downloadable letters that are ready to go right away or easily modified to fit your situation

  • Access to our excluse, members-only Collection Forum, where you can reach out to peers and experts to find solutions to your toughest collection and A/R issues.

  • And much more!

Subscribe today and get all this and more. Just $99 and $12.95 per month thereafter.

Join now using our secure online order form.