Making the Most Out of Predictive Dialing Systems "Each time we added more stations, we achieved more benefits," reports a West Coast bank manager whose responsibilities include supervision of a new predictive dialing system. "We've been able to get along with fewer people, and productivity has increased between 30% and 40%. This article covers:
- 3 key strategies that helped this bank make the most of their predictive dialing system
- the point at which an account is taken off the predictive dialer system, and why
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