Coupon Books Simplify Billing and Improve Collections Patients at Edina (Minnesota) Orthodontic Associates pay for treatment the way most people pay for cars--by mailing in a coupon with a check for a set amount each month. Using this system, which is a familiar one to consumers, the group of five dental specialists not only cuts delinquencies to a bare-bones minimum but also saves the time and expense of monthly billing. Credit Manager
Katherine Fullerton explains how the procedure works and why it works so well. Also...
- Whether or not they run credit checks
- How credit cards fit into the mix
- What percent they typically require to be paid upfront
- What percentage of their patients have dental insurance
- The unique and very personalized method they use for delinquencies initially, and then what comes next
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