Faster, More Accurate Billing and Follow-Up Improve Clinic's Cash Flow The web, the postal service, and a letter-writing company - used in conjunction with some revamped in-house procedures - have improved cash-flow dramatically in the first three months of a new credit and collection program at this Los Angeles clinic.
- how their letter-writing campaign is structured
- details on the changes they made to their billing and collection procedures
- how they deal with patient expectations when insurance pays less than they think it should
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