Helping Customers Protect Their Checks "Most consumers think it's impossible to use someone else's checking account without positive ID," notes one West Coast bank manager. "When wallets or checks are stolen, few people report the loss or close their checking accounts as quickly as they cancel their credit cards." In one December, normally a high fraud month, this bank had only five customer impersonations, but CAUGHT 250! Learn...
- Eight specific recommendations this bank makes to its customers to help them keep their checking accounts safe
- Ehat phrase bank employees are trained to remember to help in the fight against phony IDs
- How stall tactics help this bank apprehend bad check artists
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